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Fake AOL Billing E-mails & Sites

Virus Protection Software

AOL being the largest internet service provider naturally is a prime target for scams/phishing attacks against its users. If you are an AOL member, you should visit their helpful security section which discusses the topic of scams/frauds and phishing schemes. To go to that page Click Here.
Tip: You should never give anyone online your personal information.
You can report suspicious e-mails or IM's to: TOSReports@aol.com
Forward a copy to Report@doshelp.com so we can investigate it as well.

Date Reported Abuse Contact Website (URL)
     

Examples of scams shown below

 
From: Billing@AOL.com [mailto:Billing@AOL.com]
Sent: Wednesday, June 28, 2006 1:01 AM
To:  user@isp.com 
Subject: IMPORTANT: Alert about your AOL billing information on file

 
 

AOL Billing Center ** Last Notice **

 
 
 


  • Dear Member:

    Thank you for choosing America Online. Unfortunately there has been a
    problem processing your billing information for the month of June, 2006.

    Please review our billing requirements at KW: Billing. You will be able to
    update your billing information quickly and easily using our secure server
    web form. Please understand that without promptly updating your billing
    information, your America Online Internet service may be discontinued. To
    update your billing at this time, please visit our secure server web form by
    clicking the hyperlink below.

    America Online Billing Services.

    We appreciate your business and hope to keep you as a customer for life.
    America Online is so easy, no wonder it's number 1 !

    Sincerely,
    The AOL Billing Services Team 
     

    How can I restore my account access?

     
    Please update your billing here: America Online Billing Services. and complete the web form.

    Completing all of the checklist items will automatically restore your account access.
     

  • © 2006 America Online, Inc. All Rights Reserved

     

     

    Dear Valued Member,

    We were unable to process your most recent payment. Did you recently change your bank, phone number or credit card?

    To ensure that your service is not interrupted, please update your billing information today by clicking here. Or call AOL Member Services toll-free at 1-877-773-4462. We're available 24 hours a day, 7 days a week.

    If you have recently updated your billing information, please disregard this message as we are processing the changes you have made.

    Sincerely,

    AOL Member Services Team

    P.S. AOL has several pricing options to meet your needs. Please call AOL Member Services to ensure that you are on the optimal pricing plan and to update your payment information today!

     

    From: Aol Customer Support [mailto:Security@aol.com]
    Sent: Wednesday, May 31, 2006 6:20 PM
    To:  user@isp.com 
    Subject: Please Update Your Account

     

    Welcome to AOL Customer Support

    Dear AOL Member

      Contact Us  


    Contact us now!

    • E-mail your questions
    • Call us at 1-800-827-6364

     

     
         
      It has come to our attention that your AOL Billing Information records are out of date. That requires you to update the Billing Information. Failure to update your records will result in account termination. Please update your records within 24 hours. Once you have updated your account records, your AOL session will not be interrupted and will continue as normal. Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future billing problems. You must click the link below and enter your login information on the following page to confirm your Billing Information records..

    Thank You.

     

    Click here to update your account

      

     

    -----Original Message-----
    From: Billing@AOL.com
    To: user@aol.com
    Sent: Mon, 20 Mar 2006 03:49:27 +0600
    Subject: IMPORTANT: Alert about your AOL billing information on file

     
     

    AOL Billing Center ** Last Notice **

     
     
     


  • Dear Member:

    Thank you for choosing America Online. Unfortunately there has been a
    problem processing your billing information for the month of March, 2006.

    Please review our billing requirements at KW: Billing. You will be able to
    update your billing information quickly and easily using our secure server
    web form. Please understand that without promptly updating your billing
    information, your America Online Internet service may be discontinued. To
    update your billing at this time, please visit our secure server web form by
    clicking the hyperlink below.

    America Online Billing Services.

    We appreciate your business and hope to keep you as a customer for life.
    America Online is so easy, no wonder it's number 1 !

    Sincerely,
    The AOL Billing Services Team 
     

    How can I restore my account access?

     
    Please update your billing here: America Online Billing Services. and complete the web form.

    Completing all of the checklist items will automatically restore your account access.
     

  • © 2006 America Online, Inc. All Rights Reserved

     

     

     

     
    -----Original Message-----
    From: AOL [mailto:SecurityMbrAOL@AOL.com]
    Sent: Friday, July 22, 2005 9:04 AM
    To: undisclosed-recipients:
    Subject: Please read carefully ( 22 July 2005. - Account Update )

     

    Dear valued AOL member,
     

    It has come to our attention that your billing informations are out of order. If you could please take 5-10 minutes out of your online experience and update your personal records so you will not run into any future problems with the online service. However, any failure in updating your records will result an account suspension. Please update your records before the 23th of July 2005. Once you have updated your account records your AOL session will not be interrupted and will continue as normal . Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future problems. To update your AOL records, click on the link below .
     

    https://billing.aol.com

    Please fill in the required information.
    This is required for us to continue to offer you a safe and risk free environment .
     

    Thank you
    Accounts Management

     

    -----Original Message-----
    From: AOL Member Services [mailto:customersupport@aol.com]
    Sent: Thursday, June 16, 2005 6:05 PM
    To:  user@aol.com 
    Subject: Credit Card Declined Notice

     
    Dear AOL Member,
    We recently attempted to charge you $23.90 for your unlimited cycle use plan and your credit card issuer denied payment to our billing systems. This usually occurs when billing information is out of date or billing address is false. In order to keep your AOL Service active, You must visit AOL's Service Center Immediately by clicking here.
    If your account information is not updated within next 48 hours, We will be forced to terminate your AOL account. Thank you for cooperation towards this urgent matter.
    AOL Help Is Always Available

    If you ever need help using the AOL service while you are online, we have online Customer Service representatives available at AOL Keyword: Live Help.

    Thank you for choosing the America Online service!

    Regards,
    Regina Lewis Billing Department
    America Online Inc.

     

     
    -----Original Message-----
    From: billing@aol.com [mailto:billing@aol.com]
    Sent: Wednesday, July 06, 2005 8:10 AM
    To:  <user> @aol.com
    Subject: AOL Official Account Alert - Billing Issue

     

    AOL Official Account Alert

         Hello  <user> @aol.com ,

         Urgent Notice: - During our last checkout on your account, your billing information was declined. You will be able to check and update your records using our secure web form.

    Your account is not suspended yet, but if in 48 hours after you receive this email message your account is not confirmed we reserve the right to suspend your membership. This also includes losing your email address <user>@aol.com .

    We hope that you are pleased with our service and that you decide to continue your AOL membership.

    Please use this link to securely update your records: https://memberservices.aol.com/acctupdate?uname=&one_time_payment=1

    Sincerely,
    America Online Billing Department
    http://www.aol.com/

    This message and any files or documents attached may contain classified information. It is intended only for the individual or entity named and others authorized to receive it. If you are not the intended recipient or authorized to receive it, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately then delete it from your system. Please also note that transmission cannot be guaranteed to be secure or error-free.
     

    ©2005 - America Online

     

     

    -----Original Message-----
    From: AOL Member Services <AOLMbrServices@aol.com>
    To: user@aol.com
    Sent: Mon, 2 May 2005 19:35:12 -0400 (EDT)
    Subject: Credit Card Denied by Issuer

    Dear AOL Member,

    We regret to inform you that your AOL account has been suspended due to the violation of our site policy below:
    False or missing contact information - Falsifying or omitting your name, address, and/or telephone number (including use of fax machines pager numbers, modems or disconnected numbers).
    Due to the suspension of this account, please be advised you are prohibited from using AOL in any way. This prohibition includes the registering of a new account.
    Please note that any seller fees due to AOL will immediately become due and payable.
    AOL will charge any amounts you have not previously disputed to the billing method currently on file.
    
    Please click here to update your billing records
    
    Thank you for your time and we appreciate your business. 
    
    
    AOL Help Is Always Available 
    
    If you ever need help using the AOL service while you are online, we have 
    online Customer Service representatives available at AOL Keyword: Live Help. 
    
    
    Thank you for choosing the America Online service!
    Regards, Regina Lewis Billing Department America Online Inc.
    Quick Tip:
    Learn how to "bookmark" a page so you can always get back to it. AOL Keyword: Learn Favorite Places.

    Coming Soon:
    Look in your mailbox next time you sign on for tips on how to improve your connection to the AOL service.
    To unsubscribe from the "Welcome to AOL e-mail series", click here.
    NOTE: AOL strongly recommends that you contact your local phone company to confirm that any access number(s) you have chosen for dial up access to AOL will not cause toll or long distance charges to appear on your phone bill. Simply because an access number has the same area code or city as your dial-up location does not necessarily mean that it is in your local calling area. The access number(s) that you have selected may not correspond to your local phone company's billing designations and need to be carefully selected. If you do not contact your local phone company, you may unnecessarily incur phone charges when dialing an AOL access number. Only your local phone company can provide this information.

    -----Original Message-----
    From: AOL Member Services [mailto:AOLMbrServices@aol.com]
    Sent: Sunday, April 10, 2005 9:09 PM
    To: user@aol.com
    Subject: Credit Card Denied by Issuer

    Dear AOL Member,


    We regret to inform you that your AOL account has been suspended due to the violation of our site policy below:
    False or missing contact information - Falsifying or omitting your name, address, and/or telephone number (including use of fax machines pager numbers, modems or disconnected numbers).
    Due to the suspension of this account, please be advised you are prohibited from using AOL in any way. This prohibition includes the registering of a new account.
    Please note that any seller fees due to AOL will immediately become due and payable.
    AOL will charge any amounts you have not previously disputed to the billing method currently on file.

    
    Please click here to update your billing records
    
    Thank you for your time and we appreciate your business. 
    
    
    AOL Help Is Always Available 
    
    If you ever need help using the AOL service while you are online, we have 
    online Customer Service representatives available at AOL Keyword: Live Help. 
    
    
    Thank you for choosing the America Online service!
    Regards, Regina Lewis Billing Department America Online Inc.
    Quick Tip:
    Learn how to "bookmark" a page so you can always get back to it. AOL Keyword: Learn Favorite Places.

    Coming Soon:
    Look in your mailbox next time you sign on for tips on how to improve your connection to the AOL service.
    To unsubscribe from the "Welcome to AOL e-mail series", click here.
    NOTE: AOL strongly recommends that you contact your local phone company to confirm that any access number(s) you have chosen for dial up access to AOL will not cause toll or long distance charges to appear on your phone bill. Simply because an access number has the same area code or city as your dial-up location does not necessarily mean that it is in your local calling area. The access number(s) that you have selected may not correspond to your local phone company's billing designations and need to be carefully selected. If you do not contact your local phone company, you may unnecessarily incur phone charges when dialing an AOL access number. Only your local phone company can provide this information.

    -----Original Message-----
    From: AOL Member Services [mailto:billinginvoices@aol.com]
    Sent: Monday, March 28, 2005 6:04 PM
    To: user@aol.com
    Subject: Credit Card Declined Notice

    Dear AOL Member, 
    
    
    We recently attempted to charge you $23.90 for your unlimited cycle use plan -- and your credit card issuer denied payment to our billing systems. This usually occurs when billing information is out of date or billing address is false. In order to keep your AOL Service active, You must visit AOL's Service Center Immediately by clicking here. If your account information is not updated within next 24 hours, We will be forced to terminate your AOL account. Thank you for cooperation towards this urgent matter.
    AOL Help Is Always Available
    If you ever need help using the AOL service while you are online, we have online Customer Service representatives available at AOL Keyword: Live Help.
    Thank you for choosing the America Online service!
    Regards, Regina Lewis Billing Department America Online Inc.
    Quick Tip:
    Learn how to "bookmark" a page so you can always get back to it. AOL Keyword: Learn Favorite Places.

    Coming Soon:
    Look in your mailbox next time you sign on for tips on how to improve your connection to the AOL service.
    To unsubscribe from the "Welcome to AOL e-mail series", click here.
    NOTE: AOL strongly recommends that you contact your local phone company to confirm that any access number(s) you have chosen for dial up access to AOL will not cause toll or long distance charges to appear on your phone bill. Simply because an access number has the same area code or city as your dial-up location does not necessarily mean that it is in your local calling area. The access number(s) that you have selected may not correspond to your local phone company's billing designations and need to be carefully selected. If you do not contact your local phone company, you may unnecessarily incur phone charges when dialing an AOL access number. Only your local phone company can provide this information.


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